Are you worried about activities, behaviours or conduct that you’ve seen at work?
Need to talk to someone about your concerns?
Your employer has provided this service as they are concerned that their organisation is run fairly, ethically, legally and safely for all employees, service users and those impacted by their operations.
No employer can know everything that goes on in their organisation and if you think things are going wrong they rely on you to tell them so that they can investigate and put things right as quickly as possible.
Our service is totally safe for you to use and you can remain anonymous if you wish.
The purpose of this service is to give you the reassurance that it is safe to speak out, that you will know that you can remain anonymous if you wish, and that the information will find its way to the relevant senior manager. Our aim is to make this as easy, reassuring and straightforward a process as possible.
This service provides both a telephone hotline and website form for you to report areas of concern which relate to wrongdoing in your organisation.
It is provided by CiC, a specialist company providing a range of services including psychological support and an organisational consultancy. We are totally independent of your employer and will act impartially.
Your calls are taken by our counsellors and the calls are not recorded, although notes will of course be made.
We will generate and submit anonymised reports to your employer summarising the information you give us, and thereafter responsibility for corrective action lies with the employer. Our reports go to key people, identified in advance, as those within the organisation suitable to be entrusted with your organisation's corporate governance.
It may be that it would be helpful for the organisation to have further information to inform a thorough investigation into your concerns, or to allow effective action to be taken. Where we have your contact details, we may therefore ask for some further information.
We emphasise that your confidentiality will never be compromised without your consent. Our counsellors will endeavour to help you to think about the possible implications of your disclosure.
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